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	<title>Comments for DMS Blog</title>
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	<link>http://damemanagementstrategies.com/blog</link>
	<description>Inspiration and Motivation from Dame Management Strategies</description>
	<lastBuildDate>Mon, 07 May 2012 15:27:20 +0000</lastBuildDate>
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		<title>Comment on Stimulate Your Thinking &#8211; Giving Feedback For Development Is Harder Than It Sounds by Susan Gross</title>
		<link>http://damemanagementstrategies.com/blog/?p=569&#038;cpage=1#comment-741</link>
		<dc:creator>Susan Gross</dc:creator>
		<pubDate>Mon, 07 May 2012 15:27:20 +0000</pubDate>
		<guid isPermaLink="false">http://damemanagementstrategies.com/blog/?p=569#comment-741</guid>
		<description><![CDATA[Great thought provoting article.   I have a team at work who are required to give feedback to help our safety culture of changing unsafe behaviors to safe behaviors.  Also, we are trying this with production to improve production.  I am a firm believer and see it everyday....a couple of sayings I have posted by Aubrey Daniels are:  &quot;The rate of change of behaviors is directly linked to the number of reinforcers received&quot; and .......behavior is what a person does and a result is what is produced bye the behaviors.&quot;]]></description>
		<content:encoded><![CDATA[<p>Great thought provoting article.   I have a team at work who are required to give feedback to help our safety culture of changing unsafe behaviors to safe behaviors.  Also, we are trying this with production to improve production.  I am a firm believer and see it everyday&#8230;.a couple of sayings I have posted by Aubrey Daniels are:  &#8220;The rate of change of behaviors is directly linked to the number of reinforcers received&#8221; and &#8230;&#8230;.behavior is what a person does and a result is what is produced bye the behaviors.&#8221;</p>
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		<title>Comment on Values Do Make A Difference by John Fraunfelter</title>
		<link>http://damemanagementstrategies.com/blog/?p=488&#038;cpage=1#comment-266</link>
		<dc:creator>John Fraunfelter</dc:creator>
		<pubDate>Wed, 05 Jan 2011 20:01:51 +0000</pubDate>
		<guid isPermaLink="false">http://damemanagementstrategies.com/blog/?p=488#comment-266</guid>
		<description><![CDATA[John:
&quot;Spot On&quot; as the saying goes. Now if only we could get the fellas in Washington and the folks on Wall Street to get with this program. Sorta what we all learned in kindergarden......The Golden Rule. Still applies.
Say what you mean. Mean what you say.]]></description>
		<content:encoded><![CDATA[<p>John:<br />
&#8220;Spot On&#8221; as the saying goes. Now if only we could get the fellas in Washington and the folks on Wall Street to get with this program. Sorta what we all learned in kindergarden&#8230;&#8230;The Golden Rule. Still applies.<br />
Say what you mean. Mean what you say.</p>
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		<title>Comment on Values Do Make A Difference by Billy Moyer</title>
		<link>http://damemanagementstrategies.com/blog/?p=488&#038;cpage=1#comment-265</link>
		<dc:creator>Billy Moyer</dc:creator>
		<pubDate>Wed, 05 Jan 2011 19:01:48 +0000</pubDate>
		<guid isPermaLink="false">http://damemanagementstrategies.com/blog/?p=488#comment-265</guid>
		<description><![CDATA[I certainly agree, John! Values are so important in any organization! But really they should be the focus of all of our lives. One of my pet peeves is organizations or people who talk about values or post them on the wall, but don&#039;t live them out! 

When it comes to values, I am only interested in what I see! Not what I read! Great blog!]]></description>
		<content:encoded><![CDATA[<p>I certainly agree, John! Values are so important in any organization! But really they should be the focus of all of our lives. One of my pet peeves is organizations or people who talk about values or post them on the wall, but don&#8217;t live them out! </p>
<p>When it comes to values, I am only interested in what I see! Not what I read! Great blog!</p>
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		<title>Comment on Values Do Make A Difference by Tweets that mention Values Do Make A Difference « DMS Blog -- Topsy.com</title>
		<link>http://damemanagementstrategies.com/blog/?p=488&#038;cpage=1#comment-264</link>
		<dc:creator>Tweets that mention Values Do Make A Difference « DMS Blog -- Topsy.com</dc:creator>
		<pubDate>Wed, 05 Jan 2011 17:18:21 +0000</pubDate>
		<guid isPermaLink="false">http://damemanagementstrategies.com/blog/?p=488#comment-264</guid>
		<description><![CDATA[[...] This post was mentioned on Twitter by John Dame, John Dame. John Dame said: How does the #Pitt Football Situation with Mike Haywood relate to your organization? Read my blog - http://bit.ly/gm123g [...]]]></description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by John Dame, John Dame. John Dame said: How does the #Pitt Football Situation with Mike Haywood relate to your organization? Read my blog &#8211; <a href="http://bit.ly/gm123g" rel="nofollow">http://bit.ly/gm123g</a> [...]</p>
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		<title>Comment on Vistage &#8211; Resources by Tweets that mention Vistage is a resource that gives you a ten-fold return. Become a better leader for the people that depend on you - -- Topsy.com</title>
		<link>http://damemanagementstrategies.com/blog/?p=484&#038;cpage=1#comment-255</link>
		<dc:creator>Tweets that mention Vistage is a resource that gives you a ten-fold return. Become a better leader for the people that depend on you - -- Topsy.com</dc:creator>
		<pubDate>Fri, 31 Dec 2010 03:21:51 +0000</pubDate>
		<guid isPermaLink="false">http://damemanagementstrategies.com/blog/?p=484#comment-255</guid>
		<description><![CDATA[[...] This post was mentioned on Twitter by John Dame and John Dame, Joseph Heidler. Joseph Heidler said: RT @johndame: Vistage is a resource that gives U a 10-fold return. Become a better leader 4 the ppl that depend on U - http://bit.ly/gqrabx [...]]]></description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by John Dame and John Dame, Joseph Heidler. Joseph Heidler said: RT @johndame: Vistage is a resource that gives U a 10-fold return. Become a better leader 4 the ppl that depend on U &#8211; <a href="http://bit.ly/gqrabx" rel="nofollow">http://bit.ly/gqrabx</a> [...]</p>
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		<title>Comment on Authority: Who Has It and Can They Deliver? by Tom Strickler</title>
		<link>http://damemanagementstrategies.com/blog/?p=473&#038;cpage=1#comment-114</link>
		<dc:creator>Tom Strickler</dc:creator>
		<pubDate>Fri, 26 Nov 2010 19:25:49 +0000</pubDate>
		<guid isPermaLink="false">http://damemanagementstrategies.com/blog/?p=473#comment-114</guid>
		<description><![CDATA[It seems there are more companies that do NOT want to fix problems.  Try getting someone at Sylvan Pools to even acknowledge that there is a problem.  If you perceive a problem, it is always the customer&#039;s fault therefore they never have to fix anything.  If you live in Central PA, Anthony Sylvan would prefer you not call them!  The other interesting customer service was at Leffler Energy.  When we switched to another form of heat, we ended our contract with this company.  They sent us nasty credit notices for not continuing to pay our budget plan even though we no longer needed their product.  Talking to &quot;head of the credit department&quot;, it was the customer&#039;s fault for not writing a letter and making it explicitly clear that the product would never be needed in the future?!
Where is customer service?  Losing business may not be solely due to the economic outlook.  It may be a self fulfilling declaration.]]></description>
		<content:encoded><![CDATA[<p>It seems there are more companies that do NOT want to fix problems.  Try getting someone at Sylvan Pools to even acknowledge that there is a problem.  If you perceive a problem, it is always the customer&#8217;s fault therefore they never have to fix anything.  If you live in Central PA, Anthony Sylvan would prefer you not call them!  The other interesting customer service was at Leffler Energy.  When we switched to another form of heat, we ended our contract with this company.  They sent us nasty credit notices for not continuing to pay our budget plan even though we no longer needed their product.  Talking to &#8220;head of the credit department&#8221;, it was the customer&#8217;s fault for not writing a letter and making it explicitly clear that the product would never be needed in the future?!<br />
Where is customer service?  Losing business may not be solely due to the economic outlook.  It may be a self fulfilling declaration.</p>
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		<title>Comment on Authority: Who Has It and Can They Deliver? by Tweets that mention Authority: Who Has It and Can They Deliver? « DMS Blog -- Topsy.com</title>
		<link>http://damemanagementstrategies.com/blog/?p=473&#038;cpage=1#comment-107</link>
		<dc:creator>Tweets that mention Authority: Who Has It and Can They Deliver? « DMS Blog -- Topsy.com</dc:creator>
		<pubDate>Wed, 24 Nov 2010 16:49:59 +0000</pubDate>
		<guid isPermaLink="false">http://damemanagementstrategies.com/blog/?p=473#comment-107</guid>
		<description><![CDATA[[...] This post was mentioned on Twitter by John Dame, John Dame. John Dame said: I want to speak to someone who has the authority to make a decision - How Metro Bank failed at customer service - http://bit.ly/gfKYWF [...]]]></description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by John Dame, John Dame. John Dame said: I want to speak to someone who has the authority to make a decision &#8211; How Metro Bank failed at customer service &#8211; <a href="http://bit.ly/gfKYWF" rel="nofollow">http://bit.ly/gfKYWF</a> [...]</p>
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		<title>Comment on Leading Through Tough Times: Ten Strategies for Generating Success by Tweets that mention Leading Through Tough Times: Ten Strategies for Generating Success « DMS Blog -- Topsy.com</title>
		<link>http://damemanagementstrategies.com/blog/?p=469&#038;cpage=1#comment-99</link>
		<dc:creator>Tweets that mention Leading Through Tough Times: Ten Strategies for Generating Success « DMS Blog -- Topsy.com</dc:creator>
		<pubDate>Tue, 16 Nov 2010 23:43:15 +0000</pubDate>
		<guid isPermaLink="false">http://damemanagementstrategies.com/blog/?p=469#comment-99</guid>
		<description><![CDATA[[...] This post was mentioned on Twitter by John Dame, Raina Kropp. Raina Kropp said: Leading Through Tough Times: 10 Strategies for Generating Success http://bit.ly/cUEbX7 RT @johndame #vistage #leadership #management [...]]]></description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by John Dame, Raina Kropp. Raina Kropp said: Leading Through Tough Times: 10 Strategies for Generating Success <a href="http://bit.ly/cUEbX7" rel="nofollow">http://bit.ly/cUEbX7</a> RT @johndame #vistage #leadership #management [...]</p>
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		<title>Comment on A Vision That Did Not Connect by Tweets that mention A Vision That Did Not Connect « DMS Blog -- Topsy.com</title>
		<link>http://damemanagementstrategies.com/blog/?p=471&#038;cpage=1#comment-98</link>
		<dc:creator>Tweets that mention A Vision That Did Not Connect « DMS Blog -- Topsy.com</dc:creator>
		<pubDate>Tue, 16 Nov 2010 21:25:02 +0000</pubDate>
		<guid isPermaLink="false">http://damemanagementstrategies.com/blog/?p=471#comment-98</guid>
		<description><![CDATA[[...] This post was mentioned on Twitter by John Dame, John Dame. John Dame said: Did @BarackObama lose sight of his vision? Check out my new blog and let me know your opinion - http://bit.ly/cc2JtF [...]]]></description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by John Dame, John Dame. John Dame said: Did @BarackObama lose sight of his vision? Check out my new blog and let me know your opinion &#8211; <a href="http://bit.ly/cc2JtF" rel="nofollow">http://bit.ly/cc2JtF</a> [...]</p>
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		<title>Comment on Daily Motivation &#8211; Everyone Has A Chance For Success by Joe Heidler</title>
		<link>http://damemanagementstrategies.com/blog/?p=458&#038;cpage=1#comment-89</link>
		<dc:creator>Joe Heidler</dc:creator>
		<pubDate>Thu, 04 Nov 2010 17:11:07 +0000</pubDate>
		<guid isPermaLink="false">http://damemanagementstrategies.com/blog/?p=458#comment-89</guid>
		<description><![CDATA[Great post John.  I forwarded it to all of my office employees.]]></description>
		<content:encoded><![CDATA[<p>Great post John.  I forwarded it to all of my office employees.</p>
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